Yes. This online Basic Driver Improvement Course (BDIC) is fully approved by the Michigan Secretary of State for traffic ticket point masking. The title of the course is the Driver Training Associates' Program for Driver Improvement.
Yes, you can change your registration information by clicking on the "My Account" link found near the top of every course page in the navigation area. Your information can be changed at any time up until you pass the last end of unit quiz.
Once you pass the last end of unit quiz, we will report your course completion to the Michigan Secretary of State electronically on the next business day (Monday-Friday, excluding holidays). You do not need to do anything further. However, if you would like a certificate to retain for your records, you may choose to receive one electronically in PDF format for an additional fee. You can choose this upgrade option during registration or at the conclusion of the course. The PDF certificate will be sent to the e-mail address you provide, or it can be downloaded at the conclusion of the course. If you need to access the electronic certificate later you can also access it via the "My Account" section.
For fastest service, please call our customer support number: 1-800-558-9887. You can also send an e-mail to support@drivertrainingassociates.com. Our office hours are Monday through Friday, 9:00 AM to 5:00 PM, Central Time.
No, unlike many other online driver improvement programs, our course uses video and interactive animations to keep you interested in the material. The course is written in a clear, simple style that makes it easy to understand for all students, even those for whom English is a second language. Most users comment that they are surprised by how user friendly our driver improvement course is!
Your username can be found in the email sent to you upon initial course registration. If you forget your password, go to the Student Login page and click the link that says “Forgot Your Password.” Enter the e-mail address you provided during registration and click “Continue.” You will be sent to an e-mail to reset your password. If you do not see the e-mail containing this information, please check your junk mail or spam folder. If you are still unable to login, please contact us for assistance.
We offer a full 100% money back guarantee to any online Michigan driver improvement course customer that requests a refund within sixty (60) days from the date of course registration. Any customer that has successfully completed the course, been disqualified from the course for personal validation / unit quiz failures, whose deadline date has expired, or who has already been reported to the Michigan SOS, is not eligible for a refund.
Most students require between five and six hours to complete the course and pass all of the end of unit quizzes, but course time will vary depending on the student's reading speed and Internet connection. There is no maximum time requirement to complete the course. You can log in and out as many times as you need, and we keep track of your progress so you never lose any of your work.
During registration, you will be required to answer a number of personal validation questions (e.g. "Have you ever been to Europe?"). You will be asked the same questions again at random points in the course, and you will be required to respond correctly within a certain time. These questions are a security measure used to validate your identity while you are taking the course. If you miss four personal validation questions, you will be disqualified from the course.
You will be required to pass a multiple choice quiz at the end of each unit that consists of five (5) questions. State rule requires a grade of at least 80% to pass (4 of the 5 questions answered correctly). The end of unit quizzes will only test your understanding of material learned during that unit. If you do not pass a quiz, you will be given the opportunity to load a new quiz or review the current unit material before trying again.
Our mailing address is Driver Training Associates, 12920 Dairy Ashford Rd., Sugar Land, TX 77478. If you are paying for your course by mail, please write "Attention: Payment Processing" in the address field. After we receive your payment, we will notify you via e-mail that you can access the course.